VetPronto vs. Treat - Comparing in-home Vet options
The Verdict: VetPronto is our pick for our dogs.
Why am I giving this away so early in the post? Well, if you're looking for a vet it's because you're concerned about your pet's health. I'm not going to make you read through a whole page to figure out who we use. We use VetPronto because, time and again, for both Mowgli and Grammar, they've really focused on providing the best long-term health. When Mowgli needed a renewal on a prescription for arthritis medication, they didn't just write it and leave -- they talked to us about other options we can pursue including traditional and alternative medicines, pain management therapies, and changes to diet and exercise. They don't just treat what's wrong in the moment, they work with you to give your dog as long and healthy a life as they can, and you can tell it's because they really care about your pet.
There's a lot of similarities between VetPronto (website; Yelp) and Treat (website; Yelp) -- both are in-home vets which reduce the stress on your pet (and you), both are easy to book appointments online or with their smartphone apps. Their service area in San Francisco is similar: VetPronto covers all the main neighborhoods in the northern half of SF except North Beach, Pac Heights/ Cow Hollow and the Presidio (here's the neighborhoods they explicitly do cover in SF); Treat's booking service accepts all SF zip codes though it doesn't explicitly state their geographic coverage anywhere. VetPronto is also available in San Jose, SoCal, and 10 other major US cities. Both also were very helpful in working with the various pet insurance companies we've used over the years.
The two differ somewhat on cost with VetPronto being more expensive -- a house-call appointment is $200 (full pricing list), while it's only $100 for Treat (scroll down on their home page to see their pricing and services). What should jump out at you though is how much more VetPronto can offer in-home -- Treat is much more basic in its offerings (sticking primarily to check-ups and basic diagnostics), while VetPronto offers a wide range of in-home treatment options. Part of what you're paying for is having both the expertise and capability on hand during your appointment to get all the services you might need in one go.
Treat is great at the transactional aspects, but working with them felt no different than any other vet we've used. On top of that, Treat offers a limited set of services, meaning you have to turn to an animal hospital for what really are some basic pet care needs. VetPronto was different. VetPronto really stands out from Treat because they want to be your partner in managing the long-term health of your pet. Their people are great, very capable, and they really do care about your pets, and they have the breadth and depth of services to really provide that for you as an in-home vet service. If you're not sure about which vet to go with, do yourself a favor and give VetPronto a try.